Home Safety
Your safety, our priority

Every visit, verified and protected

Before a NaboFix pro ever knocks on your door, they’ve cleared a background check, a skill assessment, and our training program. Every booking is tracked, insured, and backed by support that’s there the moment you need it.

How we keep you safe

Four layers of protection on every booking

Background verified

Every professional passes an identity and background check before they can accept a single job.

Insured visits

Every booking is automatically covered up to $5,000 in damage protection — no forms, no extra cost.

Live tracking

See your pro’s live location and ETA from the moment they’re assigned until the job is done.

24/7 support

A real person is always one tap away if anything about a visit doesn’t feel right.

Before they ever visit you

How we vet every professional

1

Identity check

Government ID and address verification for every applicant, before anything else.

2

Background screening

A formal background check covering criminal history, run through a certified third party.

3

Skill assessment

Hands-on evaluation of trade skills by a category specialist — no self-reported experience.

4

Standards training

Onboarding on our conduct, safety and service-quality standards before their first booking.

5

Ongoing monitoring

Every rating and review is monitored — pros who fall below standard are retrained or removed.

While you’re booked in

Simple habits that keep every visit safe

Check the badge

Every pro arrives with a photo ID badge matching the name and photo in your booking confirmation.

Share your tracking link

Forward your live tracking link to a family member so someone always knows who’s at your door.

Keep chat in-app

Payments and communication should stay inside NaboFix — never over personal numbers or cash.

Rate every visit

Your rating after each booking is what keeps our pro network accountable — it only takes a second.

Something feel off about a visit?

Don’t wait — reach our safety team any time, day or night. We take every report seriously and act fast.