NA
Insurance & protection

Every visit is covered — automatically

We back each booking with up to $5,000 in damage protection, backed by a leading U.S. insurance provider. No paperwork, no opt-in, no extra cost. Just peace of mind, on the house.

$5,000

damage cover, every booking

Backed by a leading U.S. insurance provider

Property damage

Accidental damage to floors, walls, fittings or furniture during a visit.

Theft protection

Verified cover in the rare event of theft linked to a service visit.

Service guarantee

Not satisfied? We re-do the job free or refund you in full.

Pro accident cover

Our professionals are insured too — so everyone’s protected.

The fine print, simplified

What’s covered, what’s not

Covered

  • Accidental damage to your property during the service
  • Damage to appliances directly being serviced
  • Breakage of fixtures, tiles or glass caused by the pro
  • Verified theft connected to a confirmed booking

Not covered

  • Pre-existing damage or normal wear and tear
  • Cash, jewellery and other high-value valuables
  • Work done outside the NaboFix platform
  • Claims reported more than 72 hours after the visit
If something goes wrong

Filing a claim takes 4 steps

1
1

Report within 72 hrs

Open the booking and tap “Report an issue”, or contact support directly.

2
2

Share details

Add photos and a short description of what happened. Takes 2 minutes.

3
3

We review

Our claims team verifies and responds within 48 hours, every time.

4
4

Get resolved

Approved claims are settled fast — repair, replacement or refund.

Questions

Insurance FAQs

Do I need to pay extra for this cover?+
No. Insurance is included free on every single booking, automatically. You never opt in or pay a premium.
How long do I have to report damage?+
Please report any issue within 72 hours of the service so we can verify it accurately. The sooner you tell us, the faster we can resolve it.
Does the cover apply to subscription visits?+
Yes — every visit booked through NaboFix, including NaboFix+ subscription visits, carries the full $5,000 cover.
What if the damage exceeds $5,000?+
$5,000 is the per-booking limit under the standard policy. For larger claims, our support team will work with you and the insurer on a case-by-case basis.
Who underwrites the policy?+
The cover is underwritten by a leading U.S. insurance provider, under a group policy held by NaboFix Technologies.

Book with total peace of mind

Verified pros, flat pricing and $5,000 protection — on every visit. That’s the NaboFix promise.

Book a service Visit Help Centre